Chatbot 2025: Trends & Practical Guide

By Deokjin Kim and Seungwan Seo | Published by SmartBooks

In an era of rapidly evolving AI technology, chatbots have moved beyond simple automated responses to play a critical role across various industries. From customer service and marketing to education and healthcare, innovative use cases of chatbots are increasing across the business landscape. This trend is becoming a key factor in successful digital transformation and enhancing corporate competitiveness.

Chatbot 2025: Trends & Practical Guide provides a comprehensive overview of the latest chatbot technologies and their applications. It explains the advancement of chatbots in an accessible way, covering developments in natural language processing (NLP), machine learning, and conversational AI. The book also highlights the growing potential of chatbots when integrated with generative AI technologies.

Through a wide range of real-world success stories, the book clearly illustrates how chatbots contribute to improving customer satisfaction, boosting sales, and enhancing user experiences. It also offers practical strategies for effectively implementing and managing chatbot systems, including technical considerations, user experience design, and performance measurement.

If you’re curious about how AI technology will reshape our lives and want to take the lead in upcoming changes, this book offers a valuable glimpse into the future of chatbots. Chatbot 2025: Trends & Practical Guide is highly recommended for professionals considering chatbot integration, as well as employees interested in staying up to date with the latest AI trends.